Simple Pack Validation Increases Accuracy and Eliminates Penalties
How a mulit-brand importer gained pack accuracy and eliminated chargeback — all through the VSBL solution and RFID handhelds, powered by r-pac CNCT.
The Problem
Complexity causing inaccuracy and chargebacks
US multi-brand importer producing for one of the largest US retailers faced challenges with complex product mixes across multiple programs, leading to frequent product substitutions and costly chargebacks. Ensuring carton pack accuracy was critical to avoiding penalties and business disruption. A full team was necessary to combat the high levels of accuracy-related chargebacks from the retailer.
The Solution
Pack validation perfection
The VSBL solution with RFID Handhelds was deployed globally at 100+ vendor factories to enable Pack Validation of all cartons.
Results and Benefits
A simple solution for complete accuracy
100% pack accuracy from all factories providing proof of delivery at an individual item level. The simple handheld RFID solution ensured pack accuracy eliminating overages, short ships and product substitutions. This in turn eliminated chargeback by further aligning with the retailer’s requirements and expectations.
100+
Factories Deployed
100%
Pack Accuracy